FAQs

Yes, Fun Lunch orders can be processed on our website. We will provide a specific link that you can share with parents. If they lose or mis-type the link, it will default to an index page they can use to find their order form. You can choose to have the parents pay when they submit the order, or we can invoice the school for the total amount.

Yes! While we may not be able to meet all dietary needs, we are continuously expanding our menu to offer more options. Currently, we provide: Dairy-free options Vegetarian and some vegan options Gluten-free options (Please note: Our gluten-free meals are not suitable for those with celiac disease but are safe for those with gluten allergies or sensitivities.) Nut-free meals If you have specific dietary concerns, feel free to reach out—we’ll do our best to accommodate!

Yes, any item that requires cutlery will arrive. We offer bamboo spoons and forks.

Yes, we have basic nutritional information for all of our Main Items available on the website in the Product Detail pages. This information is calculated using the nutrition labels for each ingredient in the item. We can also supply a full breakdown of nutritional information from our Registered Dietitian for a more detailed review.

Prepackaged Meals: An additional $1.00 per meal. All meals are individually packaged in recyclable or compostable materials. We use a color-coded system with a legend to make distribution simple and efficient. Family-Style Meals: Delivered in chafing dishes with a portion guide to help with serving. Serving utensils and chafing dish heaters are available upon request. Both options are designed for convenience—choose the one that best fits your needs!

Delivery fees are based on the size of your order: 25–30 meals: $10 per delivery 31–50 meals: $5 per delivery 51+ meals: FREE delivery! Let us know if you have any questions—we’re happy to help!

Every school operates differently, so we offer a flexible program that adapts to your needs while maintaining standardized processes for quality and consistency. Schools running a daily or regular hot lunch program can choose from a rotating menu with pre-selected options (We’ll work with you to incorporate preferences into the schedule) For schools that order once a week or host occasional fun lunches, we can create a set menu based on your preferences. For more details please contact us and we can answer all of your questions.

Yes! Whether you choose prepackaged or family-style meals, all food is carefully weighed to ensure you receive the same amount, no matter which option you select

Yes! We carefully monitor food temperatures to ensure safety. When packing, we record the time and temperature and use heat packs or ice packs in our coolers to maintain proper conditions. Your food will remain safe to eat for up to four hours after delivery, unless otherwise noted on your packing slip.

Yes, we require a minimum of 25 meals per order.